Complaint Review: The Party Ride - Brentwood New York
- The Party Ride 1208 Suffolk Avenue Brentwood, New York United States of America
- Phone: 631-434-8300
- Web: http://www.thepartyride.com
- Category: Taxi & Limousine Services
The Party Ride A-1 Quality Limousine SCAM, RIP-OFF Brentwood, New York
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Last month, I reserved a bus with the party ride. The price of the bus was $2300 with a $300 deposit. I put the deposit down and my contract stated i had to pay the remaining balance within 2 weeks of my event. about 2 weeks after i placed my deposit, i get a call from the party ride saying i have to pay them $750. They told me I was put on some type of "payment plan." Nobody told me about this payment plan so i told them i was not able to pay that balance at the moment. The person kindly doubled my payment for a different date. When that date came, i called the party ride to make my payment of $1500. Before i made my payment, i had been browsing the internet and read some of the negative things other costumers had to say about the party ride. I became scared because I did not want to pay for the bus and not have it arrive. I called the party ride to make my payment anyways. But before I made payment I told the person I was talking to (Dee Dee) that I had a few questions. The party ride never once asked me about pick up locations, times, ect. So i was really worried about the arrival of the bus, after all there were going to be 30 passengers on this bus. As I was speaking, I was repeatedly cut off by Dee Dee. I told her that I was not satisfied with the service and she cancelled my bus and told me I would be issued a refund. I assumed that my $300 refund would be sent back on my credit card immediately, but it was not. I began to call the party ride daily, and kept getting the "run around." I kept being told I need to speak to the accountant Mark who never seems to be around. After I kept calling, I finally spoke to Mark who was extremely rude. I told him my situation and his response was "I'm busy right now doing payroll, so i will get back to you later." WOW really? I was livid. I am still waiting on my refund. I'm glad I cancelled them because I have read so many negative things about their company. I do not know how they are still in business.
This report was posted on Ripoff Report on 05/21/2011 09:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-party-ride/brentwood-new-york-11717/the-party-ride-a-1-quality-limousine-scam-rip-off-brentwood-new-york-731859. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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