Complaint Review: TOYGLOBE.COM - CHAMPLAIN New York
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- Author Not Confirmed
- TOYGLOBE.COM PO BOX 1415 CHAMPLAIN, New York U.S.A.
- Phone:
- Web:
- Category: On-Line Stores
TOYGLOBE.COM RIPPED OFF CHAMPLAIN New York
*UPDATE Employee: Company Response
*Author of original report: refunded my money back to my account !!!
Show customers why they should trust your business over your competitors...
On August 27 i ordered a hard to find Justice league wonder woman doll along with a Venom doll which came to 60.59 with shipping. The next day my account was charged 63.57. I have still not received my merchandise. I have also e-maild an tried get a phone number, nothing. On the transaction on my bank statement the address is Quebec Canada. I will be going to my bank tomorrow and closing my debit card and try to get my mony back. I am aslo calling the Better Business Bureau today. someone really needs to shut these people down.
Nancy
WENONAH, New Jersey
U.S.A.
This report was posted on Ripoff Report on 09/09/2004 07:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/toyglobecom/champlain-new-york-12919/toyglobecom-ripped-off-champlain-new-york-107592. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Company Response
AUTHOR: Jade - (Canada)
SUBMITTED: Monday, January 24, 2005
As stated in our store policy a refund is issued to the client within 7-10 working days of our reciept of the returned product. Most clients send a return without an order number or reason for the return and we have to take time out to figure out who the return should be going to.
In the end, this client did recieve her refund without having to wait for a chargeback to occur with her credit card company.
Thank you.
#1 Author of original report
refunded my money back to my account !!!
AUTHOR: Nancy - (U.S.A.)
SUBMITTED: Friday, September 24, 2004
toyglobe refunded my money back to my account on sept 22. im not sure why but i did file a complaint with the better business bureau. The credit to my account was from them and not bank issued, and my bank did verify that.
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