Complaint Review: Travres - Internet
- Travres Internet USA
- Phone:
- Web:
- Category: Lodging
Travres Travres, thru expedia not only double booked me for hotel reservations in at the Houston Marriott also booked me for two rooms when I only wanted one room for one night. They claim they sent emails confirming what I booked. I asked for copies and was told they would send them, which they did not do. i spoke with a representative who refunded 1/2 of the second booking but refused any further refunds. I contacted Expedia who said it was not their problem and would do nothing. Internet
I was double booked for two rooms, when in fact i booked one room for one night at the Houston marriott. When I contacted Travres they claimed I had in fact booked twice for two rooms. This is untrue. They agreed to refund 1/2 the second booking and refused any further refunds. I requested copies of their alleged emails confirming my bookings, they stated they would send them and have failed to do so.
This report was posted on Ripoff Report on 06/28/2013 07:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/travres/internet/travres-travres-thru-expedia-not-only-double-booked-me-for-hotel-reservations-in-at-the-1062800. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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