Report: #1010903

Complaint Review: US Passport Online - Palm Beach Gardens Florida

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Ripoff Report is Xcentric Ventures

Submitted: Fri, February 08, 2013
Updated: Fri, February 08, 2013
Reported By: Diane — Pennsylvania United States of America

Author Not Confirmed

Why?

US Passport Online Palm Beach Gardens, Florida United States of America

Phone: 1-866-737-1344
Web: www.uspassportonline.com
Category: On-Line Business

US Passport Online Ripped Me Off Palm Beach Gardens, Florida

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They charged me a $45 cancellation fee without have provided any service provided. The person that i spoke to was rude and refused to give me the name of her supervisor. They also refused to provide proof of what service was provided to support the fee.

I filled out an on line form to renew my passport. Did not provide my passport #. I immediately recieved an order confirmation.

Order confirmation had a comment that said (excludes government and AA fees). This made me nervous as there is no visibility to these fees on the site. I found an official site and the cost was lower so I cancelled with uspassportonline.

This report was posted on Ripoff Report on 02/08/2013 10:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/us-passport-online/palm-beach-gardens-florida-33403/us-passport-online-ripped-me-off-palm-beach-gardens-florida-1010903. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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