Visamasterpay.com Mobitopay.com Company will not process my refund. I did not receive the merchandise and I had it returned but visamasterpay just give a run around by email and you cannot get through to the phone unknown, Internet

Visamasterpay is the company who processes credit card charges for a company called MOBITOPAY.COM who represents a shoe company selling MBT tennis shoes for under $100!  (Oh ya!) I found out the shoes were knock off rip offs so when the battered package arrived from China I refused it.  I requested a credit from Chase Bank ( my bank) - who turns over our American credit card accounts to visamasterpay!!!  The company sends them verification that the package was sent, said no one was here to sign for it ( not true) and it was returned but they would resend it- which they haven't done.  So Chase Bank Credit card Dept. says they cannot re-open the case no matter what- once they have dealt with it once.  So I am stuck dealing with www.visamasterpay.com.  I have gone rounds via email with these idiots and they chat back and forth with worthless questions and never refund the purchase.  You can't get anyone on the phone either.  This company is a total rip and Chase Bank should be ashamed to be letting this company handle its credit card purchases.


Joan in Tucson, Arizona