Vision Prepaid Erroneous Fees and dishonesty about better business bureau membership Houston texas

I signed up for the Vision Prepaid visa card and have had nothing but trouble ever since. They keep charing me point of sale decline fees of $2.95 even though my card did not decline. I had plenty of money on it and didn't receive any kind of error message of declination. The atm's dispensed my request and my purchases went through. I called them to let them know of their error and they said it wasnt supposed to happen and credited me back the fees.

It happened again and I emailed them this time and they required that I call in. Well when I call in they try to charge me 1.95 for calling in as well. I had to email them irrate type emails for them to fix my problem. Also, most of the time they respond, its not relevant to my email. They emailed me with the requirements of card membership.....you must be 18 and a US resident.... strange... anyway.. Ive had to email the Better Business Bureau about their practices and Vision Prepaid choosed not to respond.

their website states that they are an accredited business..but when I contacted the BBB they state that they are not an accredited business of the BBB. I emailed vision prepaid three times and when I get an email back from them it is totally blank.......in other words...they chose not to respond to my question..... these are shady a** motha fkahs. They need to be turned in for fraud.

Ripped Off
New York, New York
U.S.A.