Complaint Review: vistaprint.com - Internet
- vistaprint.com vistaprint.com Internet U.S.A.
- Phone: 18007216214
- Web:
- Category: Printing & Copy Services
Vista Print - vistaprint.com fraudulent billing dishonest Internet
*Consumer Suggestion: Me too!
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I used Vista Print recently to order their free business cards for my job. I had no problems and was very satisfied with how quickly I got my order, so I decided to order some business cards for my husband in July.
Today, I found a transaction on my bank statement for 12.95 to Passport to Fun. I have no idea what this company is, nor did I receive any kind of enrollment verification or welcome through e-mail or postal mail. I called my bank to see what was going on, and they gave me a 1-800 number call this company. I called, and was told that yes, I did enroll, and yes, I did receive emails about it. I argued with him that I did not, but it did no good. I canceled the subscription that I didn't even know I had in the first place, and am in the process of canceling my debit card and bank account. This is the 2nd time I have been fraudulently billed for things that I knew nothing about.
I do not think Vista Print should have the right to give out my banking information to other companies without my express written consent. Am I the only one who feels this way? Has this happened to anyone else? If so, how did you handle the matter? And if not, any suggestions on how I can?
Kiley
Richwood, West Virginia
U.S.A.
This report was posted on Ripoff Report on 08/23/2005 07:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vistaprintcom/internet/vista-print-vistaprintcom-fraudulent-billing-dishonest-internet-154658. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Me too!
AUTHOR: Melissa - (U.S.A.)
SUBMITTED: Thursday, August 25, 2005
The same thing happened to me! I order invitations from vistaprint and I had a $12.95 charge from businessmaxx, thank goodness they cancelled it and credited. But, I will never order from vistaprint again. I called to let them know what happend and they just blamed me and said I authorized the charge in a pop up box. I always "x" out pop up boxes because they annoy me so I know I didn't authorize! I called vistaprint and spoke to a supervisor to have all my info deleted from their computers hoping that it doesn't happen again.


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