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Report: #455123

Complaint Review: WellnessWatchersMD - Princeton New Jersey

  • Submitted:
  • Updated:
  • Reported By: Austin Texas
  • Author Confirmed What's this?
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  • WellnessWatchersMD 366 Nassau Street Princeton, New Jersey U.S.A.

WellnessWatchersMD Lied in website-Lied on phone call several times Did not honor REBATE $50.00 Princeton New Jersey

*UPDATE Employee: WellnessWatchersMD Customer Service

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On approximately March 23, 2009, I mailed a Rebate Form to Wellness WatchersMD, requesting the $50.00 Rebate that they promised for a Lip Plumper that I ordered on March 16 2009. This company offered this rebate for "simply trying WellnessWatcherMD". It required a "free health assessment to qualify" for the rebate, which I complied with. It stated that Rebates would be received in 2 to 3 weeks (April 21 at latest).

On May 5, 2009, I had not received the $50.00 Rebate. I phoned the Well Watchers number, 800-591-6383 (given in Rebate form), and after putting me on hold to check on something, I was told that the Rebate would be mailed on May 11 or 12th, 2009.

When I had not received it by May 19, 2009, I again phoned WellnessWatchersMD. I spoke to "Ryan" who put me on hold. Eventually he returned to tell me that they had had a "banking" problem and some of the checks were being remailed and should arrive by the "end of May".

As of today, May 25, I still have not received my $50.00 Rebate. Perhaps I will receive the Rebate in the next week, but I doubt it.

Cindy
Austin, Texas
U.S.A.

This report was posted on Ripoff Report on 05/25/2009 01:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wellnesswatchersmd/princeton-new-jersey-08540/wellnesswatchersmd-lied-in-website-lied-on-phone-call-several-times-did-not-honor-rebate-455123. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

WellnessWatchersMD Customer Service

AUTHOR: Robert - (U.S.A.)

POSTED: Monday, June 01, 2009

I am with WellnessWatchersMD and we sincerely apologize if you are having trouble claiming your rebate. We are committed to resolving customer issues as quickly and conveniently as possible. We have recently updated our customer service system so that we can better serve you.

To check your rebate status please go to http://wellnesswatchersmd.com/customerservice/rebatestatus/

Or if you prefer you can contact us directly by using one of the following methods:
-Use our Live Chat service by going to http://www.wellnesswatchersmd.com/customerservice/contactus/chat.php
-Complete our Request a Call form to have a representative call you at a time you select. http://www.wellnesswatchersmd.com/customerservice/contactus/requestcall.php
-Call us toll-free at 800-591-6383
-Email us at support@wellnesswatchersmd.com

Sincerely
WellnessWatchersMD Customer Service Team

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