Wells Fargo Financial National Bank Bank rip off Dallas, Texas

We bought a TV from a small local store that offered free financing for 1 year. They placed the account with Wells Fargo. We had used the account the previous year for a washer with no problem. This month we made the final payment on the washer and a monthly payment on the TV. The checks were mailed 7 days before the due date and each payment was on a seperate check to avoid any confusion.

When the next month's statement came we found out that they had held our monthly check until a day after the due date and then charged a $25 late fee because they say a $35 payment was one day late. If that's not a ripoff I don't know what is. We always pay our bills on time to avoid interest charges and late fees. We got no adequate response from either customer service or the "supervisor."