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Report: #479373

Complaint Review: WELLS FARGO MORTGAGE - West Des Moines Iowa

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  • Reported By: Scott — Dallas Texas USA
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  • WELLS FARGO MORTGAGE 800 S Jordan Creek Pkwy West Des Moines, Iowa United States of America

WELLS FARGO MORTGAGE Wrongfull Foreclosure while in active Loan Modification Trial. Even though we had all acceptance papers and 1st payment sent, they mistakenly foreclosed on our home. We now trying to get rescinded. Wrongfull Foreclosure while in Active Loan Modification.West Des Moines Iowa

* : In my opionion...

* : I WROTE THIS BECAUSE I obtained in-valuable information!!

* : Why did you post this?

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We were accepted to the Wells Fargo Loan Modification Plan under Pres. O'Bama's Home Affordable Refinance & Loan Modification Program on July 20th,2009. after working on qualifying and documentation (a Living Hell) for over 7 months.  When we started we were only 1 and 1/2 payments behind, because I had lost my company of 28 years as a Custom Home Builder due to this terrible down economy.  Finally all terms were accepted to the Loan Modification, all docs as agreed and the first payment was made to the program.

We were Foreclosed on Tuesday, August 4th, approximately 1 month into the program, and first payment made,with No notice or contact.  We found out about the foreclosure with a sticker on our front door by a Real Estate agent. We had just talked to WF on the July 31st the Friday before the FC and on Aug. 3rd, one day before FC and WF Loss Mitigation said not to worry we are on the HAMP program and Foreclosure was postponed.

Since the day after the FC, we have been trying to contact the right person to get the Foreclosure rescinded.  I have been on the phone an average of 4 to 6 hours since then trying to find someone who could correct this mistake.  Yes WF admitted it several times during my calls that it was wrongful and we had "just slipped through the cracks".  NO One we talked to could, nor would correct this mistake.  We tried and tried to find out who to talk to.  In the mean time my wife had to go to emergency to help the High Anxiety she was having, and we called several attorneys trying to get an answer of what to do.  All attorneys wanted Big Retainers to Begin.  We didn't have it!!  We were totally at a loss as to how or who to call next to get Help.

Help Arrived:  In my searches on the Internet I found Rip Off. Com and read a complaint against Wells Fargo, where they had listed the E-Mails, and titles of about 7 high-up executives, CEO, CFO, etc.  We wrote a letter (essential the same as this one) except far hotter than this, actually expecting  nothing to happen. Unbelievably, within 45 minutes we got a call from the Office of the President.

The lady that called, immediately apologized on behalf of Wells Fargo for our unfortunate circumstances regarding the foreclosure sale of our home.  She said she and all pertinent personnel were in the process of having the foreclosure sale rescinded and the approved HAMP loan modification program re-established.  She has promised to give us daily updates and feel free to call her at her private direct number.  She also sent us an e-mail verifying every thing she said.

I must say, if we had not found RipOff.com and the posting within, I don't know where we would stand now.  Thank You!!  Thank You! For Being There!!  We couldn't have done it with out you!!!!!!!!!

This report was posted on Ripoff Report on 08/13/2009 01:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wells-fargo-mortgage/west-des-moines-iowa-50266/wells-fargo-mortgage-wrongfull-foreclosure-while-in-active-loan-modification-trial-even-t-479373. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3

In my opionion...

AUTHOR: cris5 - (USA)

POSTED: Tuesday, September 08, 2009

I, for one, thank you for your story. Wells Fargo has been screwing us for 2 years.

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#2

I WROTE THIS BECAUSE I obtained in-valuable information!!

AUTHOR: wscottbriggs@att.net - (U.S.A.)

POSTED: Monday, August 17, 2009

I wrote this so that other consumers can be alerted to this specific situation and abuse.  But primarily I wrote it to say that in-valuable information and contacts were obtained at this source (Rip Off).  So when one hits a wall trying to get satisfaction from a major frustrating issue, It pays to write to the Top Echelon of the specific company when they are not responding satisfactorily through the normal channels!! 

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#1

Why did you post this?

AUTHOR: Ashley - (U.S.A.)

POSTED: Thursday, August 13, 2009

You got foreclosed on. You found the right person to talk to. They rescinded the foreclosure. Problem solved.


No rip off here.

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