Zellers Items on Sale are Never In Stock Burlington Ontario Canada

We refuse to shop at Zellers any more. Whenever there is an item we happened to want in the flyer, our local store tells us they never had any in stock to begin with; that our particular branch did not ever carry this product.

As the manager explained to me, the sales flyers are made up by headquarters with no input from store managers (so he said, and I believed him). Apparently, not all products are distributed to all stores, so some stores never see the items in the flyers.

Our store did try, at least once, to offer a different product for the price of the advertised one, however the advertised product was a well-known name brand, while the substitute was the store brand. Not that I'm dissing store brands, because some are quite good, but this particular product was not on a par (quality-wise) with the advertised brand. The supervisor in men's wear told me they (our store) had never had that product in stock, ever.

With each progressive "don't have" we lost a little more faith in Zellers, and now we no longer even bother to read the flyers. It's unfortunate, because headquarters is the one to blame, not local shops, but it's local shops that take the fall-out.

Then again with an username like pee_ode, what do I expect. Are you sure that was your husband in line and not your nine year old son. Seriously the sale ended last week. Your husband had to make a big scene. I bet people were snickering behind his back. Instead of giving him what he wanted they should have called the police to have him leave the store. Seriously the reason he acts nine is because people let him get away with his behavior.

My husband recently had a similar experience in the Zellers store in Sarnia. He went in for a few items including 12 pk Coca Cola. He noticed in the pop isle that the price was marked $4 and change and decided not to pay that much and headed for the check out.
There was a display right near the front of the store with a pyramid of coke products and a sign that was advertising $2.97/12pk. (the price was as in the previous flyer that had just expired the day prior). He gathered up several cases and went to check out.
Of course the pop scanned in at the $4+ and when he made mention the other display the cashier apologized and said that sale was over. He argued and said he was paying $2.97 as was posted. Next the manager had to be called and she too argued with my husband and tried to get out of honouring the price.
There was much insisting back and forth and eventually my husband won the battle (as he should have), not without many other customers witnessing the scene!
They tried to blame some stock boy for not removing the sign when he should have. Maybe so, but the posted price must be honoured in my opinion.