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Report: #131372

Complaint Review: Zone Labs - San Francisco California

  • Submitted:
  • Updated:
  • Reported By: Reading Pennsylvania
  • Author Confirmed What's this?
  • Why?
  • Zone Labs 475 Brannan St San Francisco, California U.S.A.
  • Phone: 415-633-4500
  • Web:
  • Category: Software

Zone Labs - Kim Komando rebate ripoff Blatant and fraudulent misrepresentation of a $30 rebate on software costing $80 San Francisco California & New Rochelle New York

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I purchased a software package (Zone Alarm Security Suite)from Kim Komando's website which promised a $30 rebate off the $80 cost if a previous virus protection system proof of purchase was shown from either of three companies, one of them being Norton Utilities(or Symmantec), which was the one that I had. There was NO minimum purchase price mentioned at all!

They never delivered on the rebate, even after I had a conversation with a rep in January who was finally going to see that a check was going to be cut for my trouble.
I think that a full refund would be a fair settlement instead of me filing a class action suit for online fraud and misrepresentation of a cost to the customer.

Rob
Reading, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 02/14/2005 06:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/zone-labs/san-francisco-california-94107/zone-labs-kim-komando-rebate-ripoff-blatant-and-fraudulent-misrepresentation-of-a-30-r-131372. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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