MYSELF WONT RELEASE MONEY ON CARD/ TOOK OUT FEE FOR KEEPING CARD ACTIVE PASADENA CA.

Bought $20.00 at walmart. Tried to use card online, wouldnt work. so ther party never charbed card.  Took days to get in touch with Green dot,  said they could not replace the  money $12.95 that the other party took out for 10 days. I said it only tskes 24 hrs to replace money not 10 days. Called othe place they said we did NOT take that $12.95 out of your card, it never went thru.

They sent me a screen shot of that. Called those thieves at green dot, told them that nothing was taken out of the card and i wanted my $12.95 put back on, Still never put that money on until 11 days later,said bal. was $15.00. I said why $15.00 ? She said we take a $5.00  monthly out every month for you to have the card, I said i only had it 11 days and couldnt use it, and i wanted that $5.00 put back on card also when i  bought card i wasnt told there was a fee i just wanted to use it one time than pitch it.

THIEF said ok i''l put the $5.00 back on the card your bal. $20.00.. I used about $11.00 an hr. later,, Today,2 days later said card was DECLINED, Called again said card had bal of $9.74 left. Tried to use it 7 times at walmart.. DECLINED.. Cant call cust service [idiots] all you get is a recording. MY OPINION? GREEN DOT BANK IS A CON ARTIST GROUP.

THIEVES .SHYSTES.. KEEP AWAY,, Not done with those crook by a long shot.As a retired cop i have a lot of number to call to have them investigated.