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Report: #1533950

Complaint Review: LG Electronics - Englewood Cliffs New Jersey

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  • Reported By: GENEVA — BROOKLYN NY United States
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  • LG Electronics 111 Sylvan av Englewood Cliffs, New Jersey United States

LG Electronics I purchased a stove and oven in 2020 as a treat for myself, but I've had nothing but issues.  Englewood Cliffs New Jersey

*Consumer Comment: Education

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I purchased a stove and oven in 2020 as a treat for myself, but I've had nothing but issues. The management company provided a second-hand fridge and stove that started malfunctioning within the first year—the gasket on the fridge ripped, and the door shelf broke. Just a week ago, the shelves completely collapsed. I wrote to the Better Business Bureau about my experience with the fridge, and the stove has its own problems: the temperature is off, and one of the knobs has completely stopped working. A "presidential liaison" promised a resolution in 5-7 days, but when she called back, she said there was nothing they could do. My perishables have spoiled while I waited for her to inform me that I was out of warranty. How could she not know this before making me wait? I will never support this brand again!

This report was posted on Ripoff Report on 08/28/2024 02:39 PM and is a permanent record located here: https://www.ripoffreport.com/report/lg-electronics/englewood-cliffs-new-jersey-i-1533950. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Education

AUTHOR: Irv - (United States)

POSTED: Saturday, August 31, 2024

 First off, they are not "issues". You have had SERIOUS PROBLEMS. "Issues" are magazines. Secondly, what exactly did you expect the BBB to do? Do you know WHO the BBB is or perhaps the bigger question is: Do you know who and what the BBB is NOT??? The BBB is NOT part of ANY government entity. The BBB is NOT part of ANY law enforcement entity. The BBB with all their PHONEY BALONEY has ZERO POWER to force any business to do anything nor enforce any business laws! The BBB's only purpose in life is to DECEIVE the public into thinking they are part of a government agency so that you people attach some importance to their CON-GAME. The BBB's purpose is to SELL their PHONEY RATINGS and their equally PHONEY "ACCREDITATIONS" to ANY business who wants to BUY them. The BBB is NOT your friend and they have ZERO POWER to force this business to do anything for you and THAT is a very obvious FACT! If the warranty has run out, then all repairs are on you. It simply comes down to that. I wish there was a better answer for you, but there just isn't however, perhaps now you will learn the BBB is full of horse manure, they are NOT who they pretend to be and there is no reason to place ANY importance on the BBB where they say: "It All Starts With Trust" which means me, you and no other American should trust the BBB-BS, their PAID FOR RATINGS and their PHONEY ACCREDITATIONS which are also PAID FOR!

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