Report: #1313499

Complaint Review: LG Electronics - Internet

  • Submitted:
  • Updated:
  • Reported By: Unhappy with LG and A&E — Lottsburg Virginia USA
  • Author Not Confirmed What's this?
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  • LG Electronics Internet USA

LG Electronics Defective Product and broken promise to repair at no charge Internet

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I wish to report LG Appliances for their defective products and horrible Customer Service.

I had a previous problem with LG that after and extensive negotiation the Company sent a New Model LDF8072ST Dishwasher. While still under warranty, this dishwasher leaked and flooded my kitchen. I called the local, reputable Appliance Repair COmpany that I use and recommend and paid $50 for a house call. He said he would not work with LG since he had problems getting paid,

I called LG and dealt with Tori Adams, who was very nice and directed me to A & E Repair. They came 4 times to my house and could not fix the leak. In following A & E missed the next two appointmeents while I stayed home from work. Max, a Customer Service Manager from A & E (call center in Phillipines) told me he was getting LG to replace the dishwasher.  Betty Adams told me LG would not be responsible and I needed to deal with A & E. A& E  told me I had to deal with LG.

This process started in Nobemeber of 2015 and I have been without a dishwasher for 8 months. I now have to go and buy a new unit and I will never buy an LG Product again nor will I ever use A & E Repair.

This report was posted on Ripoff Report on 06/25/2016 11:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lg-electronics/internet/lg-electronics-defective-product-and-broken-promise-to-repair-at-no-charge-internet-1313499. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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