Complaint Review: LG Electronics - Huntsville Alabama
- LG Electronics 201 James Record Road Southwest Huntsville, Alabama United States of America
- Phone: (256) 772-8860
- Web:
- Category: Electronic Manufacturers
LG Electronics LG Electronics Mobilecomm USA LG Destroyed My Esteem SIM card in repair and Phone is now Worthless. Did this happen to you? Huntsville, Alabama
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I arranged to have my one month old LG Esteem repaired by LG. I did this through their online chat and I have a copy of the chat log proving what they told me. I packed my phone as they instructed and sent for repair. It came back with no SIM card. The sim card is different with the metropcs/LG Esteem phone. It is NOT replicable, and my phone is now worthless. I called them , they have admitted they were unaware of this problem and admitted that it happened to others. They said they were working on a replacement phone for me. It is now months later, they don't return my calls, they keep saying they don't have a phone to replace mine. It told them to cut me a check for 450 and I would have one within 24 hours from the store. I have now read this has happened to others. I want you to contact me if this has happened to you. WE need to start a law suit. I have proof they didn't tell me to take the sim card out. I copy and pasted the chat instructions. We need a lawyer! LG claims they were unaware of the problem untill my complaint, and that is not true since I have found other online complaints dated prior to my "repair" of a phone that kept shutting on and off and freezing.
This report was posted on Ripoff Report on 03/20/2012 03:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lg-electronics/huntsville-alabama-35824/lg-electronics-lg-electronics-mobilecomm-usa-lg-destroyed-my-esteem-sim-card-in-repair-an-856874. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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