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Report: #1517537

Complaint Review: Ace Appliance - Glen Burnie MD

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  • Reported By: Anthony — Baltimore MD United States
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  • Ace Appliance 7405 Baltimore Annapolis Blvd. Glen Burnie, MD United States

Ace Appliance Wayne Roach Cheated, lied to, damages Glen Burnie MD

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BEWARE OF ACE APPLIANCE. THEY INTENTIONALLY OVERCHARGED ME, THEY LIED TO ME, THEY DESTROYED MY ZIP TIE, AND REFUSED TO RETURN MY CALLS.    USE ANOTHER DEALER THAT WILL PROVIDE SERVICE, AND WILL NOT CHEAT YOU!   I purchased a washing machine from Ace Appliance.  I was supposed to pay $237. They charged my credit card $259. I was supposed to pay $20 for delivery. They charged me $25.

Three times the owner Wayne Roach confirmed that included would be two new hoses, both for hot and cold water. Upon delivery. the service man said they only had hoses older than mine, and I would have to purchase them at my expense at Home Depot. He intentionally cut and destroyed my zip line, connecting the hoses and the washer. He refused to replace it, again directing me to Home Depot.  

Although I left four messages for Wayne Roach, he refused to return my calls. This isn't pitiful service. This is no service.    Use another company that cares about their patrons.   Tony Raymond (((REDACTED))) Baltimore, MD (((REDACTED)))

This report was posted on Ripoff Report on 04/09/2022 04:22 PM and is a permanent record located here: https://www.ripoffreport.com/report/ace-appliance/glen-burnie-md-wayne-roach-1517537. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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