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Report: #1521832

Complaint Review: Air BnB - Florida

  • Submitted:
  • Updated:
  • Reported By: Patricia — Elkton United States
  • Author Confirmed What's this?
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  • Air BnB Florida United States

Air BnB Mae-customer service supervisor Refused refund Florida

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Booked short weekend in Nashville for November 11th.  Medical complications forced me to cancel over 30 days in advance.  First told by air bnb I had to submit wriitten proof of illness.  I refused ad that is protected health information irrelevant for refund.  

Owner if property saud refund was up to air bnb.  They said it was up to owner.  When I pushed to talk to supervisor, all I received was a notice frim "Mae" who stated she was closing the claim.  I didnt receive any more communication, info on a refund and was blockef on further complaints.  

That is the way air bnb conducts business.  Very poor practice.  So i paid hundreds on a house that wad cancelled far in advance with the ability for them to rent it again while I still paid for it.  Big big rip off.  Air bnb should go under with these tertible practices. 

This report was posted on Ripoff Report on 10/13/2022 10:03 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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