2A4LIFE 2A4Life Biometric Safe - Biometric Fingerprint cannot be set to ONE FINGER, works for any finger American Ford Utah

I bought a 2A4Life Biometric Safe in January, 2021.  I immediately set up the Finger Print  Biometric Opening. Last week I asked my brother to open the safe using the combination.  He decided to use his finger print instead and it OPENED.  I tried every fingerprint on BOTH  HANDS and it opened for all my fingers.  i RESET THE SAFE using their original instructions, including removing and replacing the batteries. 

I immediately tried the biometric finger print and it opened for all my fingers without going through the procedure of setting up a finger print.  I contacted Customer NO SERVICE and they messaged me back saying that since it had been longer than 90 days my claim could NOT be honored.  I did not know there was a electronice problem until an accidental use by my brother.  NOW I have a Biometric Safe that can be opened by ANYONE with a FINGER, which is NONSENSE.