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Report: #1510011

Complaint Review: Ally Financial Inc - Bloomington MN

  • Submitted:
  • Updated:
  • Reported By: MT girl — BILLINGS MT United States
  • Author Not Confirmed What's this?
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  • Ally Financial Inc PO Box 380901 Bloomington, MN United States

Ally Financial Inc They are messing up my credit Bloomington MN

*Author of original report: Oh I know

*Consumer Comment: How Do You Know?

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A dealership sent in a payoff on my car on 6/7/2021 and this company still hasn't paid off my car loan. I am now showing late as of 6/15/21 because of this crap company that has been sitting on the funds for my loan. I have been calling almost daily since 6/8/21 and have asked for a supervisor to call me back and it hasn't happened. 

This report was posted on Ripoff Report on 07/15/2021 08:36 AM and is a permanent record located here: https://www.ripoffreport.com/report/ally-financial/bloomington-mn-messing-credit-1510011. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

Oh I know

AUTHOR: MT girl - (United States)

POSTED: Friday, July 16, 2021

I know because I have called in with the dealership on the phone for over a month. They made sure the payment was recieved by Ally with a reference number. Ally sat on the funds since 7/8/21 and go figure after I report them to the BBB they posted the payoff yesterday. They say it's back dated and they will send an update to all three credit agency's but I am not holding my breath since it took them this long with posting the funds. Time will tell if they FINALLY make it right!

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#1 Consumer Comment

How Do You Know?

AUTHOR: Irv - (United States)

POSTED: Thursday, July 15, 2021

 How do you actually know FOR A FACT the dealer sent in the pay off? Car dealers are notorious for not paying off cars on time. Without regard to that, the Ally account is YOUR account and it’s UP TO YOU to keep track of what’s going on. You are NOT off the hook until the payoff is received and if it isn’t received on time to cover the next payment, it’s YOUR RESPONSIBILITY to send in a payment so that YOU don’t generate a late payment. That’s the way it works!

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