Complaint Review: Amazon.com Inc - Seattle WA
Amazon.com Inc Amazon, Amazon Inc Don't Ever Buy Amazon's Gift Card! Amazon Stole My $75 Gift Card Balance by Account Freezer and No Resolution Method Provide. Seattle WA
*Consumer Comment: The relative up north
*Consumer Comment: Again this is not normal
*Author of original report: Stop Defending These Criminals.
*Consumer Comment: Hold Up There
Someone gave me two Amazon.com gift cards for $50 each totaling $100. I bought a Nike gift card form Amazon on Sep. 8th. I loaded a $50 gift card into my new Amazon.com account and there was no problem and the electronic Nick gift card for $25 was delivered smoothly. So yesterday, I loaded the other 50% gift card into my Amazon.com account an I bought another Nike gift card for $75 and had it delivered it to same email address. Instead of delivering the gift card they froze my account displaying the message:
“Billing verification required. For your security, your orders are on hold while we verify your billing information. We have sent you an email with instructions to verify your billing information and ship your orders. If you didn't receive the email, check your spam or junk email folder.”
I did not receive any message to my inbox or spam folder. I got all other messages Amazon sent me however. They would not let me access their contact information logged I was logged in and they would not let me log in so I could not complain. So this tells me they are trying to cheak me out of $75 because they did not even ask me for any billing information, such as address in the first place.
They may have asked for my cell phone number as they know I was in Canada. Or maybe they asked where I was located. I don't want to give these dishonest people any more information about myself and I just want my $75 gift cards delivered as I was supposed to forward these cards to someone as loan repayment and I'll owe him $200 instead of $100 in Nike gift card payments if I don't pay by September 12th, tomorrow.
They have caused me big problems trying to be cleaver and make an extra $75 for nothing.
This report was posted on Ripoff Report on 09/11/2019 11:52 AM and is a permanent record located here: https://www.ripoffreport.com/report/amazondotcom/seattle-wa-amazon-dont-buy-no-1484860. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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