Report: #1484860

Complaint Review: Amazon.com Inc - Seattle WA

  • Submitted:
  • Updated:
  • Reported By: Barbara — Montreal Canada
  • Author Confirmed What's this?
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  • Amazon.com Inc 1200 12th Ave. South, Ste. 1200 Seattle, WA United States

Amazon.com Inc Amazon, Amazon Inc Don't Ever Buy Amazon's Gift Card! Amazon Stole My $75 Gift Card Balance by Account Freezer and No Resolution Method Provide. Seattle WA

*Consumer Comment: The relative up north

*Consumer Comment: Again this is not normal

*Author of original report: Stop Defending These Criminals.

*Consumer Comment: Hold Up There

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Someone gave me two Amazon.com gift cards for $50 each totaling $100. I bought a Nike gift card form Amazon on Sep. 8th. I loaded a $50 gift card into my new Amazon.com account and there was no problem and the electronic Nick gift card for $25 was delivered smoothly. So yesterday, I loaded the other 50% gift card into my Amazon.com account an I bought another Nike gift card for $75 and had it delivered it to same email address. Instead of delivering the gift card they froze my account displaying the message:

“Billing verification required. For your security, your orders are on hold while we verify your billing information. We have sent you an email with instructions to verify your billing information and ship your orders. If you didn't receive the email, check your spam or junk email folder.”

I did not receive any message to my inbox or spam folder. I got all other messages Amazon sent me however. They would not let me access their contact information logged I was logged in and they would not let me log in so I could not complain. So this tells me they are trying to cheak me out of $75 because they did not even ask me for any billing information, such as address in the first place.

They may have asked for my cell phone number as they know I was in Canada. Or maybe they asked where I was located. I don't want to give these dishonest people any more information about myself and I just want my $75 gift cards delivered as I was supposed to forward these cards to someone as loan repayment and I'll owe him $200 instead of $100 in Nike gift card payments if I don't pay by September 12th, tomorrow.

They have caused me big problems trying to be cleaver and make an extra $75 for nothing.

This report was posted on Ripoff Report on 09/11/2019 11:52 AM and is a permanent record located here: https://www.ripoffreport.com/report/amazondotcom/seattle-wa-amazon-dont-buy-no-1484860. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#4 Consumer Comment

The relative up north

AUTHOR: voiceofreason - (United States)

POSTED: Wednesday, September 18, 2019

This is the Canadian relative of the nut job with no money whose Playstation playing kid no longer loves her because Amazon wouldn't let her buy a $100 nonsense gift card with a gift card, maybe because they didn't understand why someone with no money is buying $100 nonsense gift cards, and the $20 lady whose freezing 18 year old and her 3 huge pieces of luggage had to hook on the street to pay for her hotel.com cardless hotel room.

Oh, the wondrous world of the amazon gift carders who try to buy other gift cards with their gift cards.

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#3 Consumer Comment

Again this is not normal

AUTHOR: Robert - (United States)

POSTED: Friday, September 13, 2019

People do NOT do what you are doing as a matter of practice.

I noticed how you totally skipped over how you got the Amazon Gift Cards. Why couldn't you just send your "aquaintance" the Amazon Gift Cards? After all someone gave them to you, why couldn't you just give them to this person? That is what is fishy about this entire thing.  

People do NOT load a gift card onto a new account, and then spend 1/2 to buy another gift card to make sure the transaction goes smoothly. If you owed this person $100 why didn't you just pay the entire $100 the first time?

By the way...I really wouldn't call your "aquaintance" a friend or even almost a friend, if by you being late they double the amount you owe. That puts him up at the level of these payday loan places.

You may be 100% legitimate and honest, but your story is to commonly heard with people that are getting scammed.

By the way it took me about 10 seconds to find the Phone Number to call Amazon Customer Service, by just using google and search for "Amazon Customer Service Phone Number" (Didn't want to post the number here in case it got redacted).

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#2 Author of original report

Stop Defending These Criminals.

AUTHOR: Barbara - (Canada)

POSTED: Thursday, September 12, 2019

The person who loaned me the money is an acquaintance that I've know for years. Almost a friend. He loans me money occasionally and sometimes I'm late with the payment so he applied that condition this time. I did not tell Amazon any of this as there was no reason for them to know, and they did not ask.

I just revealed that part of the situation to to let everyone know how much inconvenience these criminals have caused me. * They sent me locked me out of the account displaying a lie message that they had sent me an email telling me how to update my billing message. They did not. Not in spam folder either. * They did not ask for billing information and my first traction went though smoothly.

* I added more money and they saw an opportunity to freeze my out of my account and keep my money if I did not answer their questions. * I could not log in while my account was frozen to "verify” my non-existent billing information.

* Their contact information is hidden unless you can log in, so they deliberately block their contact information. I guessed that their email address was support[at]amazon-com and I was correct. * I'm sure they do this all the time to cheat people out of their gift card balance when they are new to Amazon and redeemed the first gift card and were not asked for billing information.

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#1 Consumer Comment

Hold Up There

AUTHOR: Robert - (United States)

POSTED: Wednesday, September 11, 2019

This line is very troubling

as I was supposed to forward these cards to someone as loan repayment and I'll owe him $200 instead of $100 in Nike gift card payments if I don't pay by September 12th, tomorrow.
- No Legitimate lender, or person, is going to accept a "Gift Card" as a loan payment. The only ones who do this are people that are trying to run some sort of scam.

It is very likely that Amazon froze your account because there were too many odities. In addition to the reason you gave, this is a new account and people do not just turn around and add $100 in Amazon cards to turn around and get Nike Cards.

My guess is that you do not personally know the person who gave you the Amazon Cards, nor the person you are paying with Nike Cards. It is also likely that you were directed to do this by them. Where in reality the Amazon Gift Card was likely stolen and they probably told you to do the $25 one first to put you at ease. Had both gone through you likely would have had to do this again. However eventually it would have caught up and you would have been responsible to pay back the gift cards you transfered.  So be glad that so far you are really only out $25.

They have caused me big problems trying to be cleaver and make an extra $75 for nothing.
- I hate to laugh with your situation, but this is really hillarious when people think that some Multi-Billion dollar company cares about some small amount. In the time it took you to post this report, they made over 1 Million. To them $75 isn't even a "Rounding Error". They care as much about that $75 as you do in finding a penny in the middle of a 6 lane freeway.

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