Auto Services Company, Inc Extended warranty for My Truck. Irvine CA

Aug 9th, 2019 I called to get the warranty for my 2017 truck. I call this and got the 5 year warranty plan.  I gave them $2428.  To cover my 5 year warranty.  March 7th, 2020 I traded my truck in for a new car.  I called and cancelled my contract as I no longer needed it.  Was told I would get a pro rated refund.  I called multiple times and each time told me they would have someone call me.  No one did.   Called again in two weeks and they said they needed a copy of the odometer disclosure statement. 

I sent them this not once, not twice just to be told I needed to send it certified.  So I did this and now it is the 3rd time.  Called 4 weeks ago and was told it was processed.  Now I still have not received my refund.  Each time I'm tired of the run around.  I should be receiving a good amount of the refund as to I only had it for 8 months of the 5 year plan.