Complaint Review: Avis Car Rental - Parsippany NJ
- Avis Car Rental 379 Interpace Parkway Parsippany, NJ United States
- Phone: (973) 496-3500
- Web: www.avis.com
- Category: Auto Rentals
Avis Car Rental Car rental overcharge Parsippany NJ
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After 40 years as an Avis Car Rental Wizard member, I was so disappointed with my most recent experience that I cut my membership card in pieces and will never rent from them again. I booked a car through Avis' website for a one-way trip from Ft. Lauderdale, FL to Jacksonville, FL and received a quote for an estimated total cost of $125.02. When I dropped off the vehicle at the Jacksonville airport, I was charged $480.31, including $348.48 for mileage (352 mi. at $0.99). This came as a total surprise to me as every car I've ever rented from Avis and its competitors have always included unlimited mileage. I was not informed by the Avis agent when I picked up the vehicle that mileage would be separate, otherwise, I would have booked with another company. I contacted Avis' Customer Service a couple of times, as well as their escalation desk to request that they honor the original quote and their response was less than satisfactory.
This report was posted on Ripoff Report on 07/26/2025 07:41 AM and is a permanent record located here: https://www.ripoffreport.com/report/avis-car-rental/parsippany-nj-budget-group-1538274. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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