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Report: #1510455

Complaint Review: Banggood -

  • Submitted:
  • Updated:
  • Reported By: Falk — Sooke British Columbia Canada
  • Author Confirmed What's this?
  • Why?
  • Banggood United States

Banggood Don`t expect Amazon Standard!!

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Not up to the Amazon standard we are used to

Understandable: very slow delivery (because from China)

Not understandable: extremely poor customer service. Item arrived broken. I emailed description and a photo of the problem, asked for replacement and then the nightmare started... they required a video: I sent a video. Then they wanted me to upload the video to Youtube!? Then they told me that the supplier in on holiday. Then they wanted me to hunt for the cheapest shipper to ship the item back to China. Now they want me to install a software on my PC (in order to upload another picture). This is when I pulled the plug!

This report was posted on Ripoff Report on 07/28/2021 08:27 AM and is a permanent record located here: https://www.ripoffreport.com/report/banggood/dont-expect-amazon-standard-1510455. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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