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Report: #1490878

Complaint Review: Berrylook.com - Hong Kong Wan Chai

  • Submitted:
  • Updated:
  • Reported By: Margaret — Charleston South Carolina United States
  • Berrylook.com 53-55 Lockhart Rd. Hong Kong, Wan Chai Hong Kong

Berrylook.com Orderplus International Will not supply address to return items for refund Hong Kong Wan Chai

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Tried to contact Berrylook . The " Contact Us " link came up as Unknown. The " "Customer Service " link also came up as unknown. I posted complaint on Trustpilot. Received an email from Berrylook asking for photos of items. These were sent.

I complained to Better Business Bureau which forwarded my complaint to company. I received another email stating I had complained to " Jabber ". Not true.  Berrylook has not responded to Better Business Bureau so far.

I have received another email from  Berrylook asking for order numbers. These have already been sent through Better Business Bureau contact. I have resent all 6 order numbers and requested acknowledgment of my contacts with them.

I believe they are stalling until the time allowed for retuns has run out. Still do not have any address for return and no sign of any refund.

 

This report was posted on Ripoff Report on 01/25/2020 06:05 PM and is a permanent record located here: https://www.ripoffreport.com/report/berrylookdotcom/hong-kong-wan-chai-orderplus-1490878. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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