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Report: #1495151

Complaint Review: Better Business Bureau - Arlington Virginia

  • Submitted:
  • Updated:
  • Reported By: M — United States
  • Better Business Bureau 3033 Wilson Boulevard Arlington, Virginia United States

Better Business Bureau BBB Refusal to investigate companies where interests converge, giving A+ rating to dishonest companies Arlington Virginia

*Consumer Comment: BBB

Show customers why they should trust your business over your competitors...

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The BBB has given Chegg, Inc, an A+ rating, in spite of the fact that Chegg is not rated A+ anywhere else on the internet's biggest rating sites. They censored complaints that I made against Chegg for their dishonest and deceptive billing practices, and unfair banning of accounts. This was an issue with several different users, as evidenced by social media comments and TrustPilot, SiteJabber, and ConsumerAffairs reviews, as well as complaints on BBB's own website that were censored.

Chegg bans paying customers for using multiple devices (even though it's not against their ToS), falsely accuses them of account sharing, revoking the account just a few days after deducting money from your bank. They're a clearly dishonest business, yet the BBB gives them an A+ rating.

Similarly, BBB gives other dishonest businesses, like AT&T, an A+ rating as well. the BBB is clearly corrupt and unreliable, and not credible.

This report was posted on Ripoff Report on 05/12/2020 12:37 PM and is a permanent record located here: https://www.ripoffreport.com/report/better-business-bureau/arlington-virginia-bbb-1495151. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

BBB

AUTHOR: RICK - (United States)

POSTED: Tuesday, May 12, 2020

The BBB is the very last place to look for recommendations on any company. They are a joke.

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