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Report: #1534763

Complaint Review: E-Harmony - Internet

  • Submitted:
  • Updated:
  • Reported By: S — United States
  • Author Confirmed What's this?
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  • E-Harmony Internet United States

E-Harmony A Better Business Bureau complaint and PayPal dispute were decided in my favour. They agreed to refund me fully. Now, they're harassing me for more money. Internet

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Earlier this year, the Better Business Bureau and PayPal decided in my favour in a dispute against E-Harmony, for them not honoring their refund policy. They agreed to a full refund. Now they're suddenly charging me again, even though I don't have an account with them, and they refuse to explain why. I reminded them of the rulings and attached the previous decisions. They still refused to elaborate and said the "decision is final." This is ridiculous. I've launched a new complaint with the BBB and am looking into other avenues for this as well. I never want them to contact me again, and want to warn all consumers, they're not just shady, they're outright scammers hoping you'll just give up and pay them money.

This report was posted on Ripoff Report on 11/01/2024 12:02 PM and is a permanent record located here: https://www.ripoffreport.com/report/eharmony/better-business-bureau-paypal-1534763. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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