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Report: #1516495

Complaint Review: BMW of Roseville - Roseville California

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  • Reported By: David — Yuba City California United States
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  • BMW of Roseville 500 Automall Dr. Roseville, California United States

BMW of Roseville Refused to honor recall unless i paid out my own pocket Roseville California

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 My 2002 BMW 325i had a airbag recall on it and the notice said that the repairs were completely free of charge and if I couldn't get to the shop then they would have a mobile repair come to me. So I contacted the Roseville BMW dealership and they refused to send a mobile repair stating that "their closest mobile repair dealer is in Stockton, Ca and i would have to pay the tow fee" which i didn't have.

I tried for over a month to get that recall fixed but was in an accident and the car got totalled. They wouldn't honour their recall unless i paid out my own pocket. How is that fair? That car changed my life seriously. I don't want any other car than a BMW. I've never felt so safe behind the wheel of any vehicle such as that one. I'm a NEW fan for life. I miss mine dearly

This report was posted on Ripoff Report on 03/02/2022 05:34 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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