Report: #1483960

Complaint Review: Booking.com - amsterdam

  • Submitted:
  • Updated:
  • Reported By: Caio — Brasília Brazil
  • Booking.com amsterdam, Netherlands

Booking.com BOOKING.COM DIDN'T SHOW UP!! amsterdam

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I have scheduled the transfer service from booking.com from Cancun airport to the hotel in Playa del Carmen on 08/04/2019. I arrived at the meeting point as directed by the booking confirmation email. I waited on site for about 2 hours, until the end of the time of 20: 00h, which would be the limit informed in the confirmation email sent by Booking.com, but the transfer did not appear and there was nobody from Booking.com staff to give directions.

Since the service was already paid, I requested a refund, but Booking.com didn't accord to this request. Booking.com has simply stopped responding to e-mail inquiries regarding this issue.

This report was posted on Ripoff Report on 08/23/2019 10:48 PM and is a permanent record located here: https://www.ripoffreport.com/report/bookingdotcom/amsterdam-didnt-show-1483960. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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