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Report: #1527384

Complaint Review: Booking.com - Amsterdam NH

  • Submitted:
  • Updated:
  • Reported By: Leonie — Cape Coral United States
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  • Booking.com Herengracht 597 Amsterdam , NH Netherlands

Booking.com Did not honor low price match guarantee Amsterdam NH

*Consumer Comment: Why Are You Even Using THIRD PARTY SCUM???

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We had booked a reservation via booking.com and found 1 day before arrival the hotel price was lower on the booking.com website, as well as the hotel's website and 2 other competitors. I had notified booking.comof the lower price and sent them 4 screenshots as proof. 24 hours later they replied that upon checking the websites the hotel price was not lower, which I disputed because it was now the 4th of july, a national holiday. Should they have looked the day before it would have proven my case. It didn't matter to Booking.com, they will not pay the $30 difference. They are not standing by their own price match guarantee. 

This report was posted on Ripoff Report on 07/06/2023 12:35 PM and is a permanent record located here: https://www.ripoffreport.com/report/bookingdotcom/amsterdam-nh-did-honor-low-1527384. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Why Are You Even Using THIRD PARTY SCUM???

AUTHOR: Irv - (United States)

POSTED: Sunday, November 05, 2023

 Nothing, nothing, nothing has changed in the reservations business. If you want to stay at a hotel, you CALL THEM DIRECTLY and make your own reservation. These trashy third parties, which includes ALL OF THEM try to CON YOU into thinking they have some "special connections" and they can get it cheaper which is a bunch of BS! Their goal is to get you on the hook, then get you to to cancel the reservation. The hotel refunds YOUR MONEY to them and they KEEP YOUR MONEY! That is the con-game they all play. Sometimes they will even make the reservation different from what you said you wanted in order to entice you to cancel so they can KEEP YOUR MONEY, such as you want an upper floor and they deliberately book it for a ground floor. These third parties are ALL trash and are a choking on the stench of their deception. They love having an inexperienced traveler call them because they are an easy mark. Again, never ever, ever, ever ever use ANY third party reservation trash to do what YOU can do by yourself and do directly. ALL the third parties and their employees SMELL from the stench of their con-game. NOBODY NEEDS ANY OF THESE THIRD PARTIES.

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