Report: #1499498

Complaint Review: CALVIN KLEIN - New York New York

  • Submitted:
  • Updated:
  • Reported By: CARLOS — Wilmington North Carolina United States
  • Author Confirmed What's this?
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  • CALVIN KLEIN New York, New York United States

CALVIN KLEIN Switched order for another similar item New York New York

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I purchased from their website 8 men's briefs (different colors but all extra-large size). Received 7 the correct size and one smaller.  Was never contacted as to whether I would accept the smaller size.  Call customer service and was assisted by a female person that was quite rude and not helpful after explaining the situation.  Was told that they will send me a shipping label to return the wrong item and that I will be credited the charge AFTER THEY RECEIVED THE ITEM.  

When I requested a replacement of the item instead of a return, I was told that it was not their policy to do that.

Will never again order anything from them.  Stay away from such a company and their obvious unfriendly policies.  

This report was posted on Ripoff Report on 09/04/2020 09:20 AM and is a permanent record located here: https://www.ripoffreport.com/report/calvin-klein/new-york-switched-order-item-1499498. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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