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Report: #1477819

Complaint Review: Chellysun - City of Industry California

  • Submitted:
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  • Reported By: Shannon — Salt Lake City Utah United States
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  • Chellysun 730 Epperson Dr City of Industry, California United States

Chellysun Bin Wang False Advertising City of Industry California

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First off the clothing items took 5 weeks to arrive even though the website says to expect the items to arrive in 5-15 business days.

The items were very thin fabric- cheap imitations of what is shown in the pictures and often times different fabric than advertised. I ordered the clothes for a vacation but the package didn't arrive until a week after returning from the vacation. When I emailed to complain and tell them I no longer needed the clothes they wouldn't do anything to make up for their error and made me pay for return shipping to send the clothes back.

I did end up keeping 1 out of the 10 items I ordered. (Interesting to note that they received my package just 48 hours after sending it). Now they are accusing me of not returning all the clothes since the package I sent weighed 4lbs and 8 ounces and they said that it should have weighed 6 lbs. And that is the reasoning they are using to not refund me.

This report was posted on Ripoff Report on 04/26/2019 09:02 PM and is a permanent record located here: https://www.ripoffreport.com/report/chellysun/city-industry-california-bin-1477819. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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