Complaint Review: Chetu Inc - Plantation Florida
Chetu Inc Chetu.com If I would have only taken the time to check the Broward County Clerks page, I would have seen how many people have quit working with them and saved a lot of time and money. Plantation Florida
So long story short is our company wanted an app built and we Googled some companies and Chetu made a good sales pitch.
Right off the bat I should have noticed some things. Our sales guy in Florida told us our team was a mix of North American and Indian workers. I asked for a North American point of contact as I have had some communications difficulties working with Indian companies many years ago. He guaranteed me that was no problem. Turns out my case manager was someone who moved to Florida from India recently, and was very hard to understand. 100% of my actual team that was doing the work was in India.
Without writing a book, I would summarize that the work was not horrible but not great. It was a lot of 'oh, I didn't know thats what you meant. We will work on that, but in the meantime here is another invoice'.
After a few months of this I told the sales guy I was concerned that the quality of the work was not great, to which he said 'we never promise that you will be happy with the work. You have to pay for their time whether they do good work or not.'
As I reviewed the contract, he was telling the truth. When I told him I would not pay the last invoice since it was for a set of tasks that had already been included several times on previous reports, he told me they would sue me if I didn't. I told him I would pay the invoices when they got it right, and that if some guy came to my house to fix a pipe and I had already paid him three times for it, by the fourth time he should make sure it works.
I was told thats not how they worked. I held out on principle and sure enough, they did sue me. I went to the Broward County Clerks page and saw they have sued over 130 people in the last 5 years for not paying some invoices. So ask yourself, is there a wide ranging conspiracy to hire them to do work, pay several months of invoices, then suddenly not pay; or is the fact that over 100 companies decided to quit paying them an indication that they don't do great work.
Its in the lawyers hands now, just like happened to all the other companies listed there. After looking on here, Chetu will come on here and argue and threaten to sue for defamation etc....so dont take my word for it. Go look at the long list of lawsuits and decide for yourself.
This report was posted on Ripoff Report on 11/23/2019 12:13 PM and is a permanent record located here: https://www.ripoffreport.com/report/chetu/plantation-florida-dotcom-i-1488186. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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