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Report: #1499748

Complaint Review: ChicMe - rancho cucamonga ca

  • Submitted:
  • Updated:
  • Reported By: KAW — San Diego California United States
  • ChicMe rancho cucamonga, ca United States

ChicMe Sent substandard clothing items purchase back with no refund! rancho cucamonga ca

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Purchased 3 tops for my wife from ChicMe.com from advertisement received online.

Spent $95.  Took 1.5 months to receive items.  Pulled them out of box and the fabric felt/looked like paper machet and was hideous!  Wouldn't even show my wife!

They don't have a phone #, so I emailed and finally got someone.  Their reply was, 'I'll give you 10% off next order.  You go ahead and keep shirts.'

I emailed back saying I'll pass and that I want a refund.  Their reply was, 'I'll give you 20% off next order.  You go ahead and keep shirts.'

I emailed back saying I'll go online and report this along with file a small claims suit.  Their reply was, 'If you would like to proceed the return (within 30 days from the date you received), our mailing address is as follows:

Name: Arch Ebusiness (Geeko),  Address: 11335 Jersey Blvd Deck 30, Rancho Cucamonga, CA,USA Zipcode: 91730 The original bag and tag should be intact , not be damaged. And the customer will pay for the return shipping fee     When you send the product back, please offer us the picture of return receipt and weight of return package, and mark which one you returned, so that we can check the returned package.Then we will handle the refund.(except shippingfee and insurance) Clara   SO, after jumping through their hoops, I shipped, then emailed the proof of them receiving. 

Their reply:  

Hello,So sorry for the inconvenience.The refund is being processed.It will take 7-15 business days.Please wait patiently. and we can offer you a 10% off discount coupon (code:ZY10) for your next order.You also can share it with your friends. Have a nice day! Customer service Kristine   15 DAYS AFTER Them receiving the goods, I receive email: Hello,We've refunded to you at 2020-07-29 17:46:03, the total amount is 85.16, please check your safecharge for more info. Customer service maple   I emailed back stating NOT 1 CENT Received!  Their reply:

Hello,   ​

Thanks for your email. Please contact affiliates@chicme.com to get more information about collaboration.

Thanks for your support and understanding.

Have a nice day.

Customer Service

Cindy

 

NOW COMPLETELY MIA!   Do NOT do business with these foreigners.  They will screw you over!

This report was posted on Ripoff Report on 09/11/2020 02:01 PM and is a permanent record located here: https://www.ripoffreport.com/report/chicme/rancho-cucamonga-ca-sent-no-1499748. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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