Report: #1495787

Complaint Review: CHOICE Home Warranty is a RIP OFF Company - Edison NJ

  • Submitted:
  • Updated:
  • Reported By: Suzy — San Tan Valley AZ United States
  • CHOICE Home Warranty is a RIP OFF Company 1090 King Georges Post Road Edison, NJ United States

CHOICE Home Warranty is a RIP OFF Company They take your money monthly, give you a claim # after you call in and then no repair person shows up, calls or in this latest situation scheduled a service call for today 5/29/20 #86676438 for service time to be performed between 1 + 5 p.m. At approx 5p.m.  Edison NJ

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CHOICE Home Warranty takes your monthly payment fee but they DON'T follow up on a service repair call.  I had a pipe leak in my ceiling and they said it would be 24 hrs before a repair company would contact me.  SERIOUSLY!  Then they said I could call a private repair company and submit my expenses and they would pay a portion of the repair cost .....I received ZERO $.  I called yesterday for a repair and they gave me a confimation #86676438.   

In the middle of the night I received an email stating I could get my own repair company and they would reimburse me.  NOT going thru that again.  Then we received a TEXT message at 11:00a.m. stating some would be out today 5/29/20 between 1 + 5.  We sat waiting for the repair and at 4:55p.m. received a TEXT message that it had been rescheduled for 6/2/20 between 1 + 5. 

How RUDE...they knew they were running behind and didn't bother to contact us plus......thier customer service dept CLOSED @ 5 and you couldn't speak to anyone.  I hope others do NOT get involved with this RIP OFF company like I did.  They are AWLFUL!!  Companies like them should be put out of business.

This report was posted on Ripoff Report on 05/29/2020 05:23 PM and is a permanent record located here: https://www.ripoffreport.com/report/choice-home-warranty-rip/edon-nj-compny-tke-money-clim-1495787. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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