clifford a technician came out and claimed the door that separated on my microwave (Samsung)was physical damage and was not covered under the extended warranty Rockwall TX

The piece that holds the microwave door together is made of plastic, (a poor design to say the least). separated and caused the door to be a danger to anyone using the microwave the unit was not abused unless opening the door and closing it is abuse. anyway, they charge $65. for a 3-year extension on their warranty which by the way is the home depot.

which I always thought was a reputable company. then when you call to have it repaired they have an escape clause so they do not have to repair it. Which to me the problem is all over a poor design. so I recommend do not buy a Samsung microwave and do not take out the extended warranty. how can you fight such large companies like home depot and Samsung?