Report: #1500809

Complaint Review: comcast xfinity - batavia illinois

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  • Reported By: Phillip — north aurora ILLINOIS United States
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  • comcast xfinity batavia, illinois United States

comcast xfinity Not getting speed promised batavia illinois

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Signed a 2 year contract upgrading to 600mbs up from 200mbs.  so far rarely get speeds above 150mbs with new white tower modem have to reset it 3 times a week to watch TV very disappointed with service and customer service. They pinged my modem and said everything was fine. I check it several time a day with speed test and have yet to get close to 600mbs which the told/promised me I would be getting.

BEWARE COMCAST WILL LIE TO GET YOU INTO A CONTRACT DON'T TRUST COMCAST XFINITY. I had the old black modem for 2 years at 200mbs no problem decided to up grade from dish, and bundle TV and Internet with higher speed ......what a big mistake DON'T GET COMCAST 

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