Report: #1458954

Complaint Review: Comcast/ Xfinity - Philadelhia PA

  • Submitted:
  • Updated:
  • Reported By: Jared — Boca Raton FL United States
  • Comcast/ Xfinity One Comcast Center Philadelhia, PA United States

Comcast/ Xfinity unauthorized derogatory remarks on credit Philadelhia PA Pennsylvania

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So 3yrs ago as a comcast customer, I transfered my services to a new address. My credit was ran and approved I paid all transfer fees and bal. I moved the following year up stairs in same building. Once again credit was ran transfer fees and balance was put on new bill. A year later and One week ago I get a call from a collection company saying I owe 256 dollars from 3yrs ago. I explain to them Im a current customer and have a zero dollar balance. They said ok do you want to dispute this I said YES. I also filled a BBB and FCC complaint. A corp rep from Comcast reached out Nick from the reginal office in west palm beach 561-881-3289 they were of no help and basiclly said pay it and we will remove marks on credit. i said wait you had an accounting error and now 3yrs later with out notice or a chance to correct you report on my credit. I gave them a simple solution. i will help you out remove remarks from credit transfer balance to current bill and we can move forward. Unfortunately they were not willing to work the situation out. This is a a horrible company that steals and robs from its customers. Please do not be a victim of Comcast if you have another way please find it and DO NOT USE COMCAST. 

This report was posted on Ripoff Report on 08/31/2018 08:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/comcast-xfinity/philadelhia-pa-19103/comcast-xfinity-unauthorized-derogatory-remarks-on-credit-philadelhia-pa-pennsylvania-1458954. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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