Complaint Review: Consumer Cellular - Portland Oregon
- Consumer Cellular 7304 Soutnwest Durham Road Suite300 Portland, Oregon United States
- Phone: (888) 345-5509
- Web:
- Category: Customer Service & Support
Consumer Cellular Failed miserably to stand by their phone they sold me which became obsolete after a year! Portland Oregon
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I purchased a Huawei smart phone from Consumer Cellular about a year ago and found out I could not update the software on this phone as it had become obsolete and was being discontinued! I called Consumer Cellular Customer Support and they would NOT stand by their Huawei phone they sold me. They told me I would have to buy another phone for $60! How am I supposed to know if this one will be obsolete as well???
I have since went with another, HONEST company for my phone which is warrantied against this problem and Consumer Cellular you have lost a customer for good and I plan on spreading the word about your lack of Customer Support for your customers! I would add " Consumers, stay away from Consumer Cellular for your phone needs"!! Thank you
This report was posted on Ripoff Report on 11/30/2020 05:15 PM and is a permanent record located here: https://www.ripoffreport.com/report/consumer-cellular/portland-oregon-failed-stand-1502435. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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