Crypto - Allowed funds to be stolen after I notified them within their own 24 hour delay period. Los Angeles CA

My account was hacked even with 2 factor authentication and me having set my account to 24 hour delay on Crypto transfers. I notified them immediately that my account was hacked when they sent me a notice that my passcode was changed and I did not make the change. Customer service assured me my account would be secured and my crypto was safe because I had the 24 hour delay set. After 3 days of waiting and then asking for dozens of different questions to be answered, they email me and say they are not returning my Crypto and they do not see anything in my account being changed. They are the ones who sent me an email informing me that someone had just changed my information. They also saw and removed two unsecured devices in my account that did not belong in there and they are the ones who actually flagged the devices as not belonging in there. They are complete scam they do not secure your account and they do not honor their own 24-hour delay in transferring out your crypto even when you have it set. They are the most unsecure platform I have ever come across and their customer service is the worst imaginable.

Avoid this company at all costs because they will not protect you and they'll take no responsibility or liability for letting people into your account.