Report: #1502244

Complaint Review: CyberpowerPC -

  • Submitted:
  • Updated:
  • Reported By: Seth — allendale United States
  • Author Not Confirmed What's this?
  • Why?
  • CyberpowerPC United States

CyberpowerPC Horrible Customer Service

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I have bought multiple CyberPower Laptops and Desktops. Every single one has had an issue. 2 have had shipping issues where the computers were wet when I got them. And they had packaging that was falling apart. 

All of them have had component failure and had to have things replaced. This last issue is the one that will cause me to give them bad reviews to help others not get taken by these people. 

I had a laptop where the memory went bad. So to be quicker and to save their company money I said I would be willing to install the new memory into my laptop and send the memory I removed back. 

I was told this would be faster and they would ship out the memory to me that same day.  A week has passed and they have not shipped out the modules. They are now saying it can take 3 weeks just to ship me memory. Spoke with Chad badge #0846 he is the RMA manager and escalation team manager. He would do nothing to get me quicker shipping for the memory modules. 

HORRIBLE Customer service and there is always an issue. Do Not buy from this company!!!

This report was posted on Ripoff Report on 11/24/2020 11:23 AM and is a permanent record located here: https://www.ripoffreport.com/report/cyberpowerpc/horrible-customer-service-1502244. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now