Complaint Review: dvor.com - Northbrook Illinois
dvor.com a division of Optics Planet SLOWEST WORST CUSTOMER SERVICE! Northbrook Illinois
Waited 3 weeks for my item and still nothing. Called Dvor and waited 15 minutes and then a message came on saying "we can't take your call." They don't return voice messages. Called last week to find out about this order, and was told this matter would be escalated. It was not and no one had the courtesy to respond to lime either telephonically or via email.
When I purchased the items, the website stated 5 days to ship. THEY LIED!! Its been 15 days and nothing. They ask for patience during a busy time. I'm out of patience for your TERRIBLE CUSTOMER SERVICE! HIRE MORE WORKERS.
Time, trouble and aggravation, not worth buying from these jokers! MY ADVICE, AVOID THEM AND BUY ELSEWHERE!!
This report was posted on Ripoff Report on 04/19/2021 12:23 PM and is a permanent record located here: https://www.ripoffreport.com/report/dvordotcom/northbrook-illinois-division-1507206. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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