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Report: #1496021

Complaint Review: Earthlink.net - Atlanta Georgia

  • Submitted:
  • Updated:
  • Reported By: Muneerah — Menlo Park California United States
  • Earthlink.net 980 Hammond Dr. NE Suite 400 Atlanta, Georgia United States

Earthlink.net Earthlink is a very bad choice! Atlanta Georgia

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I tried to get internet from comcast and they tried to scam me so I called Earthlink.  All the people who answer are from India.  They talk 90 miles an hour.  They claim that they are the best.  They demand you pay them with your bank card and that they will be allowed to take out money monthly for the bill not letting you pay the bill.

They charge you 80 dollars for installation and they claim that they will call you in two days to give you the installation date.  so two days later,  I get a computer message not from Earthlink but from AT&T who say they will come the next day.  The guy shows up on time and he discovers that Earthlink did not put the apt number on the order.

So I call Earthlink who tells me they have to call AT&T,  a week later and numerous calls later they claim that they cannot install internet at my location.  all of this took my time and my patience. They just stole the money and would not refund it immediately so I called the bank and did a charge back.

dont even think of Earthlink a company that does not care period. Lies and runarounds!

This report was posted on Ripoff Report on 06/04/2020 11:51 PM and is a permanent record located here: https://www.ripoffreport.com/report/earthlinkdotnet/atlanta-georgia-earthlink-bad-1496021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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