Complaint Review: Emanualonline - Wilmington Delaware
Emanualonline They sent the wrong file and wouldn't refund my money. Wilmington Delaware
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I placed an order for the workshop edition of the smart car 2007-2014 incl brabus (451). They sent complete 2007-2010 manuals which were completely free online. These did not include the workshop manual, nor anything stated in the description online.
I emailed immediately and informed them they sent the incorrect file without response. I disputed the charge on paypal. I tried to give them the opportunity to refund my money prior to posting reviews. The only response they gave was 'what year was your vehicle?'
I did purchase the correct file from another company. I do not want credit with this company. They have no problems responding to emails when paypal is involved at any time of the day or night, but when I emailed support, I received no repsonse. I only received responses once I disputed the charge, saying I did not receive what I paid for - which I did not.
This report was posted on Ripoff Report on 10/18/2019 07:34 AM and is a permanent record located here: https://www.ripoffreport.com/report/emanualonline/wilmington-delaware-sent-file-1486522. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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