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Report: #1488193

Complaint Review: Equinox - Pleasant Grove UT

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  • Reported By: Martina — Norfolk VA United States
  • Author Confirmed What's this?
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  • Equinox P.O. Box 1079 Pleasant Grove, UT United States

Equinox Sean Pratt Herbals Prestige New Leaf CBD Oil Pure Hemp Charged me $227.85 instead of $35.96 Pleasant Grove UT

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I fell prey to a very convincing advertisement for CBD oil.  They had sent me an email (which has since disappeared from my email account!) which appeared to be sent by a friend of mine. It advertised "US News Channel Special Report:  What would you pay to banish chronic pain, sleepless nights, and anxiety from your life completely?" 

I had been in the market for CBD oil and this advertisement was offering a limited time promotion so you could try out their product.  I believe the price they quoted me was $35.96 for six bottles of CBD oil.  They charged my account $227.85 instead. 

They sent me an order confirmation that did not state the price of the CBD promotion but it included a threat at the bottom of the page stating, "IMPORTANT: Fraudulent Disputes We have noticed an increase of fraudulent credit card disputes over the past few months.

PureHemp wants you to know that we investigate ALL claims of fraud to the maximum extent of the law and may ask you to sign a notarized afidavit (sic) under perjury. Unfortunately, much of this fraud is perpetrated by customers who have legitimately purchased products, but later deny it to their credit card companies.

Please keep in mind that illegally filing a dispute is a felony punishable by jail time. In addition, if you perpetrate such activity, your credit card may be blacklisted, leaving it unuseable (sic) for internet purchases.

Remember! A lot of these same people do not realize that we store your customer information, including your: IP Address, E-mail Address, Shipping Delivery Confirrmations (sic), Billing Address, etc, and use it to appeal all disputes. Save yourself a headache and contact our friendly customer support, we're here to help!" I did receive six bottles of "CBD oil".

I am not sure what is in there since everything that they say is a lie. Their phone numbers change constantly. They also have ripoffreport.com reports for other products (SkinCell) using the type of scam. I have filed a complaint with my bank. They have been very helpful. I hope other people will be saved from being ripped off by this company as it is one big scam.  

This report was posted on Ripoff Report on 11/23/2019 01:50 PM and is a permanent record located here: https://www.ripoffreport.com/report/equinox/pleasant-grove-ut-sean-pratt-1488193. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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