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Report: #1497542

Complaint Review: Excellence Auto Direct - Euless TX

  • Submitted:
  • Updated:
  • Reported By: James A. — Dallas tx United States
  • Excellence Auto Direct 1701 Airport Freeway Euless, TX United States

Excellence Auto Direct Excellence Auto sold me an 2014 Infiniti Q50 with $3200 5year 120K RedShield warranty $0 deductible bumper to bumper. The warranty has covered nothing that was in contract or covered any repair. Euless TX

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Excellence Auto sold me an  2014 Infiniti Q50 with $3200 5year 120K RedShield warranty $0 deductible bumper to bumper.  The warranty has covered nothing that was in contract or covered any repair.   I have made numerous complaints to Excellence Auto, they have been very empathetic as they stated they dropped their contract with redshield due to all the Complaints from other consumers.

I asked multiple times for a refund or to cover repairs.  They said they will take care of my problems and never return my calls again. They sold me a junk warranty, knew it was trash, still sold it to me anyways.  I've spent $6K in repairs and rentaL car services and not $1 has been covered by the bumper to bumper warranty. 

This report was posted on Ripoff Report on 07/13/2020 02:46 PM and is a permanent record located here: https://www.ripoffreport.com/report/excellence-auto-direct/euless-tx-sold-infiniti-q-k-i-1497542. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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