Family Go Karts They have no customer service and no warranty cares all they do is try to sell you stuff and brag about customer support and warranty but will nt back their support or warranties. Valley Minnesota

 

 

I purchase this unit and also bought the extra warranty. I was supposed to get 2 quarts of special oil and other stuff but they never sent every thing called 3 times and they told me they was sending it but never got anything also have had 2 thing brake on the UTV and have sent 10 emails back and forth sent pictures they keep giving me the run around saying they couldn't find the parts.

I went on there web site found parts list and pictured parts. I took pictures of the parts they said they couldn't find circled them off there part list on there site and they still insist on my sending more pictures on broken parts saying they could have changed. Too this day I still have not got one part nor oil that I payed for.

Please don't buy anything from this Company, all they care about is selling stuff with no concerns for customer or Warranty, Oh I forgot just a week ago I called in to check on things and Jeff Backer told me he had a lot of static and I should should go out side and crawl up on my roof to get a better signal before I call him back Browns.