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Report: #1497987

Complaint Review: FedEx - montgomery alabama

  • Submitted:
  • Updated:
  • Reported By: james — ramer alabama United States
  • FedEx Hwy 331 south, Montgomery, alabama montgomery, alabama United States

FedEx delivered a damaged item. Claimed it was accepted by my blind wife. montgomery alabama

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I received a large item from FedEx while I was not home. The driver dropped it in my driveway, and was leaving when my wife heard the noise. She came out on the porch, and the driver called to her, saying "I dropped off the package". No other conversation, no signature, no acceptance, no asking for inspection, nothing.

When I arrived home, I could see damage through the shrink wrap, pulled some away, and the entire shroud of the engine was shattered. Called to refuse the shipment, and FedEx said"it was accepted, nothing we can do" Driver reported that my wife provided my name to the driver and accepted the package. Problem with that is, my wife is blind and could not accept or inspect a package if she wanted to.

So, I am out $769.00 because FedEx reported to the company I purchased the engine from that it had been accepted, and there was no damage. Driver is not being truthful about this, and just trying to cover his backside. I have  photos of the damage that Fedex claims was inflicted after delivery. Why would I damage my own engine? I have spent over two days trying to get this resolved, tried to file a claim, and the fax number FedEx provided will not answer.

This report was posted on Ripoff Report on 07/23/2020 03:47 PM and is a permanent record located here: https://www.ripoffreport.com/report/fedex/montgomery-alabama-delivered-1497987. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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