Report: #1517785

Complaint Review: Fitbit -

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Ripoff Report is Xcentric Ventures

Submitted: Wed, April 20, 2022
Updated: Sat, September 17, 2022
Reported By: Monica — Toronto Canada

Author Confirmed

Why?

Fitbit United States

Phone: 8776234997
Web: https://www.fitbit.com/global/en-ca...
Category: Smart Watches

Fitbit refused to provide product advertised as "included" with my purchase

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Fitbit advertised a sale in which their Fitbit Sense product included: * A 6 month subscription to Calm Premium * A 6 month membership to Fitbit Premium After I purchased the device, Fitbit failed to provide the Calm Premium subscription as advertised.

Upon contacting the company, they continuously refused to provide the Calm 6 month Premium membership that was marked as "included" with my purchase. Fitbit repeatedly failed to explain why they did not provide the membership while their website clearly indicated that it was included.

Report Attachments:

This report was posted on Ripoff Report on 04/20/2022 06:50 PM and is a permanent record located here: https://www.ripoffreport.com/report/fitbit/refused-provide-product-1517785. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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