Report: #1404507

Complaint Review: Fitbit - Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Thu, October 05, 2017
Updated: Thu, October 05, 2017
Reported By: Debra — kansas city Missouri USA

Author Not Confirmed

Why?

Fitbit Nationwide USA

Phone: 8776234997
Web: www.fitbit.com
Category: Sporting Goods

Fitbit fitbit zip defective Central America support team Nationwide

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Purchased 2 Fitbit Zip activity trackers in last 9 months the battery gets drained within a few hours of set up. Contacted Support and got one replacement Zip. It lasted only 3 hours after I synced it.

Fitbit support admitted that there is a problem with the App that is used to sync the Zip. Their engineers are working on it.

Won't give me a refund on the first 2 Zip purchased. Told me there is one year warranty. Go back to the store where purchased and try to return it there.

They admit that they continue to sell the defective product without a repair.

This report was posted on Ripoff Report on 10/05/2017 06:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fitbit/nationwide/fitbit-fitbit-zip-defective-central-america-support-team-nationwide-1404507. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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